Complaints book

V&V Grupo Inmobiliario

Av. Benavides 1579 Of. 101 • Miraflores, Lima - Peru

In accordance with the provisions of the code of protection and defense of
consumer, this institution has a complaints book
at your service.

Note: If the complaint or claim is related to a project delivered, specify the main office.

1. Identification of the complaining Consumer:
*For minors only
*For minors only
2. Identification of the good contracted:
3. Detail of the Consumer's Claim and Order:
4. Observations and actions taken by the Supplier:

As it is a virtual claim, your case will be referred to the customer service area, in order to respond within the legally provisioned deadline. *

5. I authorize notification of the result of the claim to the e-mail specified:

All fields are required (*)

* The formulation of the claim does not prevent going to other means of dispute resolution nor is it a prerequisite.

* The provider must respond to the claim within a period not exceeding fifteen (15) calendar days, being able to extend the period up to (30) more days, prior communication to the consumer.